FAQ
iHeartStudio.ca is fairly easy to navigate but I just want to show you a few things that people email me about the most.
Issues discussed here:
1. Where do I find my downloads?
2. I can’t find my country when I check out
2. Where’s the TERMS and CONDITIONS check box?
3. Where do I find my Workshops and product exclusive videos? (see #13 if your workshops are not showing up)
4. How can I pay with a credit card when I don’t have a Paypal account?
5. The Videos are not streaming right OR you are getting a Video Player error.
6. Downloading files to an iPad.
7. Downloading Wilna’s Illustrations to Kindle.
8. How does an Online class Work on iHeartstudio.ca?
9. How to download and open iHeartstudio files on a Mac and a PC?
10. What are all the different types of files in the downloads?
11. How do the Silhouette Print and Cut Feature work with your Illustrations?
12. Does your CutFiles work with the Cricut Machine? – YES! here’s a cool tutorial.
13. I just bought a workshop and it’s not showing up under the MY WORKSHOP Tab!